You can find more information about the App here
The Atlassian marketplace listening is here
In order to get started you need to generate a Reader token on Launch Darkly. We will encrypt it with Amazon KMS. The data from Launch Darkly is not stored. We use Launch Darkly API and your token to get information about Launch Darkly links.
Go to Launch Darkly application
Select account settings
Click on "New token"
Select the Reader role and give a name to this token. F.e. "Launch Darkly links for Jira"
Configure the Cloud App
Visit the configuration page in order to insert your token.
You can create a Jira Service Desk support request with all information you could gather, please include the screenshot of the configuration (please don't worry about the webhook urls, we won't store or use them) and the logs or errors you could find in the browser or on the server side.