Microsoft Teams Jira Connector with Bot

Guides on how to setup and use Microsoft Teams Jira Connector with the companion Microsoft Teams Bot/Application.

Install Microsoft Teams App: https://appsource.microsoft.com/en-us/product/office/WA200002855?tab=Overview

Benefits

Increase team productivity by tightly integrating Microsoft Teams and Atlassian's Jira. With this integration, you can streamline your day-to-day work.

You will save time by not jumping back and forth between Jira and Microsoft Teams. With notifications, tabs, searches, and interactive cards, you can move work forward with ease.

To sum up:

• save time

• help others

• increase productivity

• do not miss important information

• reduce notifications noise by using multiple filters and rules to narrow down notifications

• get only what you care about using personal/direct or team/channel notifications

Features

Notifications, customisable messages and interactive cards

In this 2-minute demo, you can see how to set up notification rules, and configure multiple filters, and notification destinations. Afterwards, your team can easily interact with cards.

Discussion channels

In this short video, you can see a demo on how to create an issue discussion channel from Jira and come back to it later.

Search and link enrichment

Watch this short video on how to use the search functionality with Microsoft Teams Jira Connector.

Tabs

Watch this 1-minute video on how to use tabs.

Personal notifications

The personal notifications available only when the Move Work Forward with Jira bot is used, because the notifications are coming to your directly from the Bot.

You can access personal configurations in the User Profile menu.

The personal rule can notify you in Microsoft Teams when the issue and the event match filters specified in one of the rules.

Setup

Tenant mapping

Please watch this short video demo on how to connect Jira and Microsoft Teams.

User account mapping

Please watch this short video demo on how to link Jira and Microsoft Teams user accounts.

Additional resources

Updated: 27 Jun 2022