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How to create development tasks from Jira?

Capybara: GitHub, Azure DevOps for Jira Service Management makes it easy to create Azure DevOps, GitHub and GitLab development tasks from Jira issues or JSM (Jira Service Management) requests. Once created, you can track progress, sync comments, and share updates without switching between tools.

Follow these steps to create development tasks from Jira issues or JSM requests.

  1. Navigate to the Jira issue or JSM request you want to create the development task from.

  2. On the issue view, find the Capybara panel under the Jira issue description. If the panel is not shown, click on the Capybara button or open the panel within the Apps menu above the Jira issue description.

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  3. Connect to your Git platform if you haven’t previously established a connection.

  4. Within the Capybara panel, click on Create new work item/Create new issue button.

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  1. Enter the relevant details to create your development task:

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  1. Configure notifications and comment syncing using the available checkboxest

    • “Send a notification comment when the status changes to”:

      • Choose specific statuses (e.g., "In Progress," "Resolved") from the dropdown selector.

      • A comment will be posted in the Jira issue when the linked task reaches these statuses.

      • Status updates for JSM requests will be posted as internal comments.

    • Duplicate Comments from Git System to this Jira Issue”:

      • Enable this option to sync comments from the Git platform to the Jira issue.

      • Developers’ comments will be posted as internal comments for JSM requests.

    • “Duplicate this Jira issue comments to Git system” (Coming Soon):

      • This option is currently not implemented but will allow Jira comments to sync back to the Git system in the future.

  2. Click on Save changes to create your development task.

  3. The task will now appear in the Capybara panel, displaying key details like the title, status, and assignee. Created tasks are automatically updated in Jira, allowing you to track progress and stay informed about status changes.

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Azure DevOps work item created from Jira

If your Git platform account is disconnected, all linked URLs will remain visible as plain links without enriched information. This ensures no critical connections are lost.


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