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Google Chat for Jira Cloud vs Data Center Comparison

Overview

This guide outlines the key differences between the Google Chat for Jira Data Center and Google Chat for Jira Cloud versions by Move Work Forward.

Both versions provide Jira notifications within Google Chat spaces, however some functionality differs due to platform capabilities and Atlassian Cloud limitations.


Notification Rule Types

Feature

Data Center

Cloud

Global Notification Rules

Supported

Supported

Space-Level Notification Rules

Supported

Supported


Supported Notification Events

Notification Event

Data Center

Cloud

Issue created

Supported

Supported

Issue updated

Supported

Supported

Issue commented

Supported

Supported

Comment edited

Supported

Supported

Comment deleted

Supported

Supported

Issue assigned

Supported

Supported

Issue deleted

Supported

Supported

Issue moved

Supported

Supported

Work logged

Supported

Supported

Issue link deleted

Supported

Supported

Issue linked / Issue link created

Supported

Supported

Issue resolved

Supported

Not Supported

Generic (includes status changes)

Supported

Not Supported

Attachment added

Supported

Not Supported

Attachment removed

Supported

Not Supported

Issue closed

Supported

Not Supported

Issue reopened

Supported

Not Supported

Work started

Supported

Not Supported

Work stopped

Supported

Not Supported

Issue transition

Not Supported

Supported

Version released

Not Supported

Supported

Sprint created

Not Supported

Supported

Sprint started

Not Supported

Supported

Sprint closed

Not Supported

Supported


Space Configuration Differences

Feature

Data Center

Cloud

Exclude individual spaces directly

Supported

Not Supported

Include specific spaces/projects

Supported

Supported


Notification Card Configuration

Configuration Option

Data Center

Cloud

Do not send message details

Supported

Supported

Use threads

Supported

Supported

Show Jira issue details by default

Not Supported

Supported


Key Behaviour Differences

Area

Data Center

Cloud

Status change handling

Generic event

Dedicated Issue transition event

Sprint notifications

Not Supported

Supported

Version release notifications

Not Supported

Supported

Space exclusion support

Direct exclusion available

Requires manual inclusion approach


Migration Considerations

When migrating from Data Center to Cloud:

  • Notification configurations must be recreated manually

  • Some Jira events may not have direct Cloud equivalents

  • Cloud-specific functionality may require additional configuration

It is recommended to validate all critical notification workflows after migration.


Support

If you have any questions about feature parity, migration planning, or configuration differences, please contact the Move Work Forward Support Team.


Updated:

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