Get started guide for Jira end user

Get started guide for the end user of Microsoft Teams and Jira integration.

Welcome to the Advanced Microsoft Teams Connector for Jira!

Your team is now connected - and so are you. This guide will help you unlock the power of Microsoft Teams + Jira so you can stay updated, share faster, and collaborate better - without switching tools.

Why connect your account?

Once you connect your Jira and Microsoft Teams accounts, you’ll be able to:

• Receive personal notifications about work items related to you

• Discuss work items directly in Microsoft Teams

• Update Jira work items from Teams (add comments, change status, log time, etc.)

• Share work items quickly in chats or channels

• Get reminders about Jira work items

Connect Your Jira and Microsoft Teams Accounts

It only takes a minute to get started:

How to connect:

1. Open Microsoft Teams

2. Search for “Move Work Forward with Jira” in the Apps section

3. Click Add to start a 1:1 chat with the bot

4. In the chat, type connect

5. Follow the steps to authorize your Jira account

Need help? View step-by-step instructions →

What you can do next

Once connected, here’s how you can make the most of the integration:

Personal Jira Notifications Get notified in Teams about work item changes, comments, assignments, and more. ▶️How to set up personal notifications →	Reminders Never miss a deadline — receive scheduled reminders about your work items. ▶️How to get Jira reminders in Teams →	Discuss Jira Work Items Start a dedicated Teams thread about a Jira work item — directly from the issue view. ▶️How to start issue discussions →
Update Jira from Teams Comment, log work, or transition work items right from a Teams chat or channel. ▶️How to update Jira from Teams →	Share Jira Work Items Quickly search for and insert Jira work items into your chats and channels. ▶️How to share issues in Teams →

08 May 2026