Take immediate action without switching tools.
With the Advanced Microsoft Teams Connector for Jira, you can perform key Jira actions directly from Microsoft Teams notification cards — boosting collaboration and saving time.
This feature requires your Jira and Microsoft Teams accounts to be connected.
Learn how to connect your accounts →
Feature Highlights
Once connected, each Jira work item notification in Microsoft Teams becomes interactive.
You can:
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Assign the work item to yourself
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Leave a comment visible in Jira
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Log work time against the work item
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Change the work item status (e.g., from “To Do” to “In Progress”)
All these actions can be done from inside Teams, directly on the notification card.
Example Use Cases
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Developers can assign bugs to themselves as soon as they are mentioned in Teams.
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Project managers can quickly update work item status during stand-ups.
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Support teams can log time or leave notes right after resolving customer tickets.
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Any team member can add comments to provide instant feedback without opening Jira.
How to Use It
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Make sure your accounts are connected
You must connect your Jira and Microsoft Teams accounts.
See the step-by-step connection guide → -
Receive a notification
Notifications are triggered by work item updates (e.g., assignments, status changes, comments).
You can configure these in your personal or project-level notification settings. -
Interact with the card
When you see a notification card in Teams, you’ll notice buttons like:-
Assign to me
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Comment
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Log Time
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Transition
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Click and complete the action
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For "Assign to me": Just click, and you're assigned.
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For "Comment": A text input will open directly in Teams.
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For "Log Time": Input your time and submit. see How to log work from Microsoft Teams →
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For "Transition": Choose the next available transition.
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