GitHub links

Help & Support

Need

Where to go

Bug report or technical issue

Use the Support button on the Admin: Get Started Page (admins only), or use the Contact us link shown in the panel empty state. Both open the Move Work Forward support portal.

Feature request

Use the feedback button (speech bubble icon) in the panel header, or the Feedback button on the Admin: Get Started Page, to submit ideas directly to the Move Work Forward product team.

Book a support call

Use the Book a support call button on the Admin: Get Started Page to schedule a live call with the Move Work Forward team via Calendly.

Documentation

Click the question mark (?) icon in the panel header, or use the Documentation button on the Admin: Get Started Page. Full documentation is also available at help.moveworkforward.com.

Billing and licensing

Manage your subscription via the Atlassian Marketplace under Jira Settings then Apps then Manage apps.

Move Work Forward aims to respond to all support enquiries within one business day. Critical production issues are prioritised.


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