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Work Item Solutions

The Work Item Solutions features provide integrated Microsoft Teams notifications and reminder capabilities directly within Jira work items. These features help users and teams stay informed about important updates, deadlines, and activity without needing to continuously monitor Jira.

Using the Microsoft Teams integration, users can:

All features are configured directly from the Jira work item after authenticating with Microsoft Teams.


Available Features

Scheduled Reminders

Create reminders linked to a Jira work item and receive a Microsoft Teams notification at a specified date and time.

Common uses include:

  • Task follow-ups

  • Deadline reminders

  • Release coordination

  • Approval tracking


Personal Work Item Notifications

Receive personal Microsoft Teams notifications for activity related to a Jira work item.

Supported notification events include:

  • Status updates

  • New comments

  • User mentions

This helps users stay informed about work items that require attention or action.


Channel Work Item Notifications

Send Jira work item notifications directly to a Microsoft Teams channel to keep teams informed about project activity.

Supported notification events include:

  • Status updates

  • New comments

This improves team visibility and collaboration around shared work items.


Updated:

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