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Get started guide for Jira user

Get started guide for the Jira end user for Advanced Microsoft Teams Jira Connector (DC/Server).

Notifications to the Microsoft Teams channel

Jira users can set up notifications on updates about specific tasks, stories, or bugs. These notifications help team members stay informed about changes directly related to the issues they are working on or tracking.

Follow this guide to set up notifications on the Jira issue level:

  1. Open the Jira issue you want to receive notifications about.

  2. Find Microsoft Teams app in the More Actions (3-dots) menu.

  3. Click on Create to set up the notification rule.

  4. Configure specific conditions or triggers for receiving notifications in Microsoft Teams.


Below you can find a short definition of each parameter you can specify:




a name for the notification rule for easy reference and identification.

Where to deliver

this parameter defines the delivery channel where notifications will be sent:

  • Incoming Webhook URL - to receive notifications you have to generate Webhook URL for a particular Microsoft Teams channel. How to create Incoming Webhook URL?

  • Use managed URL enable you to select saved before Webhook URL (by Project or Global admin).


the event or action that will trigger the notification; it allows you to select from a list of predefined events.

Issue statuses for transitions

the status to trigger notifications: when an issue transitions to this status in Jira, a notification is sent to the connected Microsoft Teams channel.

Personal notifications to 1-on-1 chat

Receive personal notifications to a 1-on-1 chat in Microsoft Teams to stay connected with Jira-related work and collaborate efficiently with colleagues.

To get started you need to connect your Jira and Microsoft Teams accounts and set up notifications on the personal configuration page.

Follow this step-by-step guide.

Personal notifications to 1-on-1 chat in Teams

Jira tab in Microsoft teams

Sharing Jira issues details in Teams


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